All leaders need to deliver tough news often
We but, to be able to have tough talk or deliver unwelcome news – telling someone they’re not receiving that raise, intervening whenever an immediate report’s behavior is off base, reviewing the performance of a group member whoever tasks are dropping brief – is a core ability that most IT leaders or supervisors must master.
Whenever it is time for you to address a presssing problem with a member of staff, peer, or company partner, individuals have a tendency to make 1 of 2 errors, states Cheri Torres, a company leadership advisor and writer of “Conversations Worth Having.” They place it down, which frequently exacerbates the problem, or they shoot through the hip, which could trigger a less conversation that is effective hurt feelings, or even even worse.
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